Legal

Privacy Policy

Last updated: March 13, 2024

1. Introduction

This Privacy Policy, together with our Terms of Service and Cookie Policy, sets out the basis on which Market Chemistry LLC ("we," "us," "our") collects, uses, maintains, and discloses personal data collected from users ("you," "your") of mktchemistry.com and its subdomains (the "Site").

Please read this policy carefully. By submitting personal data to the Site, you are accepting and consenting to the collection and use of that data as described herein. If you do not agree with any part of this policy, please do not use the Site.

2. Data Controller

Market Chemistry LLC, a limited liability company registered in the State of Texas, is the data controller responsible for your personal data. We process personal data in accordance with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and other applicable U.S. and state privacy laws.

If you have questions about this policy or our data practices, contact us at hello@mktchemistry.com.

3. Information You Provide Directly

We collect personal data you provide when you:

  • —Complete a contact or inquiry form on the Site
  • —Subscribe to our newsletter or marketing communications
  • —Apply to work with us or submit a client intake questionnaire
  • —Respond to a survey or participate in market research
  • —Correspond with us by email, phone, or any other means

The categories of personal data collected in these interactions may include: full name, email address, phone number, company name, job title, mailing address, website URL, social media profiles, financial information relevant to your fundraising goals, and any other information you voluntarily provide.

4. Information We Collect Automatically

Each time you visit the Site, we may automatically collect the following technical data:

  • —IP address and approximate geographic location
  • —Browser type, version, and operating system
  • —Pages visited, time on page, and clickstream data
  • —Referring URLs and search terms used to find the Site
  • —Device identifiers and session data

This data is collected through cookies and similar tracking technologies as described in Section 6 below.

5. Information from Third Parties

We may receive information about you from third parties, including:

  • —Business partners and referral sources
  • —Analytics providers (e.g., Google Analytics)
  • —Advertising and social media networks
  • —Publicly available sources such as LinkedIn and corporate registries

6. Cookies

We use cookies and similar tracking technologies to distinguish you from other users, improve your browsing experience, and analyze Site traffic. We use four categories of cookies:

Essential Cookies

Required for core Site functionality including session management and security. These cannot be disabled.

Performance Cookies

Collect anonymized, aggregated data about how visitors use the Site to help us identify issues and improve the experience.

Functionality Cookies

Remember your preferences and settings to provide a more personalized experience across visits.

Targeting & Advertising Cookies

Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These may be set by us or trusted third-party partners.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

7. How We Use Your Information

We use the personal data we collect for the following purposes:

  • —To respond to inquiries and provide the services you have requested
  • —To onboard and manage client relationships
  • —To process payments and manage billing
  • —To send administrative communications, updates, and service notifications
  • —To send marketing communications where you have opted in to receive them
  • —To improve the Site, our services, and internal operations
  • —To comply with applicable laws, regulations, and legal obligations
  • —To enforce our Terms of Service and protect the rights of Market Chemistry LLC and others

We will not use your personal data for purposes incompatible with those stated above without your prior consent.

8. Disclosure of Your Information

We may share your personal data with:

  • —Service providers and vendors who assist us in delivering our services, subject to confidentiality obligations
  • —Analytics and advertising partners to help us measure and improve our marketing efforts
  • —Business partners and affiliates where relevant to your service engagement
  • —Successors in interest in the event of a merger, acquisition, or sale of all or substantially all of our assets
  • —Law enforcement or regulatory authorities where required by applicable law, court order, or legal process

We do not sell your personal data to third parties for monetary consideration.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

  • —Access: request a copy of the personal data we hold about you
  • —Rectification: request correction of inaccurate or incomplete data
  • —Erasure: request deletion of your personal data, subject to legal retention obligations
  • —Restriction: request that we limit how we process your data in certain circumstances
  • —Portability: request a machine-readable copy of your data for transfer to another controller
  • —Objection: object to processing based on legitimate interests, including for direct marketing
  • —Opt-out of marketing: unsubscribe at any time via the link in any marketing email or by emailing us

To exercise any of these rights, please contact us at hello@mktchemistry.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising these rights.

10. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The appropriate retention period is determined on a case-by-case basis taking into account the nature of the data, its sensitivity, and the purposes for which it is processed.

If you request deletion of your account or personal data, we will delete your identifiable information within 60 days and anonymize any remaining records used for analytical purposes.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

12. Links to Third-Party Websites

The Site may contain links to third-party websites. These links are provided for your convenience and do not constitute an endorsement. We have no control over the content or privacy practices of external sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

13. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete such information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Continued use of the Site following the posting of changes constitutes your acceptance of those changes. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Market Chemistry LLC

Austin, Texas

Email: hello@mktchemistry.com